Refund policy

Return Policy

All sales at Bright Bin are final. Due to the nature of our products and fulfillment process, we do not accept returns for change of mind, incorrect sizing preference, or general dissatisfaction.

Exceptions

We will replace or refund your order in the following cases:

• Item never arrives: If tracking shows no delivery within 45 days of your order date, contact us for a reship or full refund.
• Item arrives damaged or defective: Email us a photo within 30 days of delivery and we'll send a replacement or issue a refund.

No return shipping is required for either exception. We'll resolve it directly once verified.

Questions about your order? Contact us at support@brightbin.shop.